Our family has been going through one of the scariest times we’ve ever faced and I just wanted to say thank you to everyone at the care center. From the moment we walked in everyone was so kind and caring. The front desk staff, Nurse Manager Lovey, Rylan, the aides, and honestly everyone we came in contact with treated my mom with so much compassion and made us feel like she truly mattered. My mom has since been transferred back to the hospital, but the care she received while she was there meant so much to our family. I know people read reviews when deciding where to take their loved ones and I also know everyone has their own experience. All I can do is share ours and ours was nothing but positive. During one of the hardest times in our lives, every person we encountered showed kindness, patience and genuine concern for my mom and for us. That meant more than I can put into words. Whether my mom returns or not, this is the place we would choose again without hesitation. Thank you for taking such good care of her. We’ll never forget it.🫶

My sister’s care team is great. As my sister’s advocate they are always positive about the course of action that we as a family want to take. They are informative and always come up with new suggestions to motivate my sister in her hopeful recovery process. They are also very open to listening to my thoughts, my input, and the course of therapy or counseling that the family wants to pursue. This staff and facility are always extremely accommodating, accessible, polite, and professional. We develop a plan as a care team and family to motivate and move my sister to success in pursuing her ultimate goal of returning home. Thank you Apache Junction Health Center, your efforts, protocols, and caring involvement speak highly of your facility and professional staff.🙂😊 The only negative is the price. Taking 90% of my sister’s social security check monthly leaves very little funds for my sister to purchase personal things with. 😥 With courtesy, The Hurley Family 🙏🫶👍

I am one of their current patients in this facility and I was also here last year for a different case.This place has done a lot of great things that help me a lot in my overall well-being. I was reading some of the reviews for them and I can tell you that my experience with them was amazing. My son-in-law is also a current patient here and that alone speaks volumes that this facility is a great place. I love working with their therapy people and wonderful activity staff. My nurses and Lovie have been very nice and wonderful to me and my family. I will be going home tomorrow but I will visit them regularly until I go back to Michigan. Thank you again to everyone here at Apache Junction Health Center.

I am writing this review to express my profound concern and disappointment regarding the care my father-in-law received while he was a patient at Apache Junction Health Center. He underwent open-heart surgery at Banner Heart Hospital. Following a week of recovery, during which he made remarkable progress, he was transferred to this facility to continue rehabilitation before returning home. We expected that he would continue to regain his strength under their care. Instead, we watched his health rapidly and alarmingly decline. From nearly the beginning of his stay, our family noticed significant changes in his condition. We visited him at least twice a day, every day, and other friends and family members visited frequently as well. We witnessed him go from being alert, conversational, sitting up, and engaging with visitors to becoming increasingly weak, exhausted, and disoriented. Each day, he seemed to deteriorate further. His appetite declined dramatically, and he was consuming very little food or fluids. We repeatedly voiced these concerns to the nursing staff, but they were consistently dismissed. We were assured that he was eating, yet nearly every time we visited, his meal trays were returned virtually untouched. It became painfully clear that he was not receiving the nutrition his body needed to recover. During his stay he contracted (C. difficile), resulting in severe diarrhea that left him dehydrated and significantly weaker. We observed what appeared to be inadequate monitoring of his hydration and overall condition. On several occasions, we found him lying in soiled bedding or soiled clothes. These situations should have been addressed promptly, yet they repeatedly occurred. Watching him remain in those conditions was unacceptable. The most disturbing incident occurred on the day he was transferred back to the hospital. His condition had deteriorated so severely we had an ambulance called to take him back to the hospital because we believed something was seriously wrong. As we gathered his belongings, I discovered his dentures still sealed inside their case in his bag. They had apparently never been removed or offered to him during his entire stay. When I brought this to the attention of the nurses, they looked at one another and admitted they had not realized he even had dentures. My father-in-law is 82 years old. Ensuring that he had his dentures so he could properly eat should have been part of even the most basic patient assessment. If he was unable to chew his meals comfortably, it is no surprise that he was not eating. This oversight alone demonstrates a troubling lack of attention to fundamental aspects of patient care. The cumulative failures we witnessed—including the dismissal of our concerns, inadequate attention to his nutrition and hydration, poor hygiene, and the lack of basic assessment regarding his dentures—paint a deeply troubling picture of the care provided at this facility. It is devastating to know that someone we love endured unnecessary treatment at this facility that was supposed to be caring for him. Today, he remains hospitalized and is fighting for his life. While we understand that every patient’s medical condition is unique, we firmly believe that the care he received at Apache Junction Health Center significantly contributed to the decline in his health and delayed his recovery. After reading numerous reviews from other families, it is apparent that our experience is not an isolated incident. Many describe similar concerns regarding neglect and inadequate care. That pattern makes our experience even more troubling. Our family entrusted this facility with the care of a man who had survived major heart surgery among other obstacles and was making excellent progress. Instead of helping him recover, we watched him deteriorate physically and emotionally. No family should have to witness what we did.

Father-in-law got horrible care. No one answered his light, helped him when he asked, and he was released with an open deep wound on his leg needing debridement.☹️😞

Awful facility

I wish I could give this place negative stars. My grandfather got admitted to the hospital Father’s Day (June 21st) he stayed in the hospital for 2 weeks before getting put in Apache Junction Health Center. While recovering at the hospital he was doing great. He was back to his usual self almost. Making jokes, eating, talking to us. As soon as he left and was put in the “health” center, he declined. He wouldn’t talk, had a blank stare, and you could just tell he didn’t feel good. We raised concerns with the incompetent staff multiple times and they were always irritated. His last day was it. His vitals were unstable, he was rarely checked on, he has dentures that weren’t put it once during his stay. The nurse said she didn’t know why he had the issues he did such as shakiness, shortness of breath, and fatigue. We realized it’s because they haven’t had him on the oxygen he NEEDS and he has barely ate since he’s been there. They lied and have no communication skills. The staff wanted to release him even though he can’t walk, eat, or even go to the bathroom by himself. My father was there to watch as they tried to hold then pen in his hand and sign it for him then continued to have my father forge his signature. Onto the facility itself I can imagine it’s swarming with bacteria because of how hot it is in the building. The hand sanitizer machines were all empty. My grandfather is now back in the hospital getting the care he needs. Don’t send your loved ones here, don’t send anyone here. I am sending prayers for everyone currently in there care.

Just visited AJ Health as a dear friend is in recovery and therapy there. I like the security of sign in and out. There seems to be plenty of staff at the facility, it is very busy and I think that is good for everybody. Met one of the therapist and he was patient and gentle and accommodative toward a 80 something hesitant woman who doesn’t want to get up. All the staff seems great. While I did get a up front parking spot, they don’t have near enough parking space there.

Receptionist is very pushy, can’t get a sentence out without her repeating herself. Like damn, chill out, I understand that you have real customer about to be cash cows. But also take care of your current resid3nts.

I will give you a 5 star but I am not a patient just a visitor

This facility takes pretty good care of my sister who is blind and unable to walk. She enjoys being here.

Fantastic therapy team and caring staff

Unless you just are having rehab, I wouldn’t leave your loved one here as a nursing home. They are understaffed and some of the staff can be extremely insensitive.

Warning! This facility is not to be trusted with the life of your loved one! They will kill them! The staff lied about the care our family member received, and downplayed every early sign of a progressing problem, which lead to the death of such a beautiful soul. The staff here gave the family attitude whenever they called to hold them accountable to do their job. And certain things that needed to be done for the care of our family member, was done days beyond when it was suppose to! Their neglect, led to this tragic death and yet they get to continue their lives as if they are never gonna be held accountable for their actions. They are wrong!

The reception yesterday evening was very disrespectful and showed prejudice to that black delivery driver.

IF I COULD GIVE ZERO STARS I WOULD! WARNING: Severe neglect. Do not send your loved ones here! Infection Control Failure-Medical Neglect-Delayed Emergency Care-Zero Accountability- Do not trust this facility with your loved ones. My grandmother was here for 12 days for rehabilitation, but her health severely deteriorated due to absolute neglect and a lack of communication from the staff. While here, she was placed in a room with a patient who had the flu, causing her to contract pneumonia. Despite my mother visiting 2–3 times a day and repeatedly begging staff to change my grandmother’s ostomy bag, it was left neglected for an extended period. This directly led to a catastrophic hemorrhage, an exposed small intestine, a hernia, and toxic shock. Furthermore, when she was found in critical condition at 5:30 AM, staff waited two full hours—until 7:30 AM—before finally calling 911. Tragically, my grandmother has since passed away. To make matters worse, a staff member named Ian G. has completely ignored all of our formal requests for her medical records. Please look elsewhere if you want your family member to return home safe.

Everyone here was so helpful and friendly. And the facility is all around very clean.

ABSOLUTELY TERRIBLE FACILITY!! PLEASE READ IF YOU ARE CONSIDERING THIS FACILITY FOR YOUR FAMILY MEMBER. I wish I could give this facility zero stars. The care my grandmother received here was deeply concerning and ultimately devastating for our family. She was only a resident for 12 days, and during that time my mother visited multiple times every single day—morning, afternoon, and often again in the evening. What she witnessed was alarming. My grandmother was not receiving the wound care that had been specifically ordered by her surgeon and physicians, and her ostomy bag was not being properly cleaned or maintained. My mother repeatedly raised these concerns with staff on a daily basis, yet there seemed to be little urgency or accountability. Despite our family’s efforts to advocate for her, my grandmother’s condition continued to deteriorate under their care. The most heartbreaking part is what happened next. My grandmother began hemorrhaging and was found around 5:30 a.m. Our family was never told that staff had waited approximately two hours before deciding to contact emergency personnel. We only learned about this delay after another staff member privately pulled my mother aside and informed her of what had occurred. The fact that such a critical delay was not disclosed to our family only adds to our concerns about the level of care and transparency provided by this facility. By the time she was transferred to the hospital, she required ICU-level care. Tragically, she passed away. Our family firmly believes that proper care, timely intervention, and adherence to her physicians’ orders could have made a significant difference. Instead, we lost a beloved grandmother whose life mattered and deserved better. Because of the seriousness of these concerns, we have filed a complaint with the state and requested an investigation into this facility’s practices. I would never recommend this facility to anyone. If you are considering placing a loved one here, I strongly encourage you to thoroughly research all available options. No family should have to experience the pain, heartbreak, and loss that ours has endured.

My mother was admitted to your facility following major surgery that resulted in a new colostomy and a significant surgical wound requiring specialized wound care, including wound VAC therapy. During her stay, I repeatedly raised concerns regarding her care, particularly the management of her ostomy and wound care needs. Specifically, I repeatedly requested that her ostomy appliance be changed after observing that it had remained in place for an extended period despite odor, leakage concerns, and visible hygiene issues. Despite multiple requests made over several days to nursing staff and facility leadership, appropriate action was not taken in a timely manner. I also expressed concerns regarding wound care management and the discontinuation or interruption of physician-ordered treatments. Throughout this period, I struggled to obtain clear answers regarding my mother’s care plan and the rationale for treatment decisions. Since these events, my mother’s condition has significantly deteriorated. She required emergency transport by ambulance from your facility to the hospital and was not formally discharged prior to that transfer. She was initially transported to Medical Center, where physicians became sufficiently concerned to contact her original surgeon. As a result, she had the flu , pneumonia, ( who she contracted from her roommate who coughed non stop could barely breathe finally got some breathing treatments) , severe UTI ( which I had asked the previous week to be tested) she was hemorrhaging out her ostomy, ( which I brought up numerous times) her wound care was inadequately done.which led to her small intestine bring exposed she developed a hernia behind the wound and her ostomy site fell in causing her to hemorrhage along with toxic shock…. She was found at 530 am and 911 wasn’t called til 730 she was hemorrhaging . We were there just 12 days I was there everyday 2 to 3 times a day still had issues…. I took her out of there and since have been requesting records from IAN G!! HE DOESNT RETURN CALLS!!! Furthermore THEYVE NEVER ASKED ABOUT MY MOTHRT !!!!! Karma

I only visited a patient there today, but it was a very nice & clean facility. I was for sure, impressed.

The people here are really kind and the facility is very clean. Lots of activities and the courtyard is really nice to enjoy. We would definitely recommend.

The staff at Apache Junction Health Center were caring, professional, and attentive. The facility was clean, and everyone made the experience as comfortable as possible. Thank you for the compassionate care!